Technical Support and On-Site Consulting Services
We offer comprehensive technical support and on-site consulting services for the packaged ice industry. Our experienced inside technical support team provides expert troubleshooting and answers to all your equipment questions.
Our specialists have deep knowledge of electrical systems, refrigeration systems, and general ice plant equipment. Our field support team is available to help service your existing equipment and ensure optimal performance.
Parts & Supplies
We carry a complete inventory of specialty parts for the packaged ice industry. As a stocking distributor and service center for major equipment manufacturers, we supply parts for brands including Vogt, Hamer, Leer, Star, Starrett, Keith, JMC, Matthiesen, Kamco, Magliner Trucks and many more.
Our experienced parts consultants provide expert advice and support. From our 11,000 sq. ft. warehouse in Rock Hill, SC, we stock merchandisers, polly ice bags, screw conveyor components, carrier compressors, limit switches, and electrical components. We’re proud to be one of only four authorized Hamer Service Centers in the USA.
Packaging
We supply the packaged ice industry with the highest quality custom and stock ice bags. Our bags are manufactured from premium resin using the latest bag manufacturing technology to ensure durability and performance.
We carry bags in all sizes to meet your specific needs, offering both roll stock and wicketed options. Our packaging solutions are designed to maintain ice quality while providing convenient handling and storage options for your business.
Need Support?
Our experienced professionals are ready to assist with your ice industry needs, from consultation to parts and packaging, we’ve got you covered.