Support

Technical Support and On-Site Consulting Services

We offer on-going support and on-site consulting services. We have an inside technical support team that can help troubleshoot and answer any questions you may have. They have the knowledge to assist you with electrical systems, refrigeration systems and general ice plant equipment problems. Our field support team is available to help you service your existing equipment.

Parts & Supplies

We carry a complete inventory of specialty parts for the packaged ice industry. Ice Systems & Supplies Inc., is a stocking distributor and service center for the industry’s major equipment manufacturers. We carry parts and supplies for brands that include, Vogt, Hamer, Leer, Star, Starrett, Keith, JMC, Matthiesen, Kamco, Magliner Trucks and many more.

Our parts and supplies consultants are on hand to advise you and answer any questions you may have. Inside sales and order processing is handled from our 11,000 sq. ft. warehouse in Rock Hill, SC. Our warehouse is stocked with merchandisers, parts, polly ice bags, screw conveyor components, carrier compressors, limit switches, electrical components and more. We are proud to be recognized as one of only four authorized Hamer Service Centers in the USA and we stock a full range of Hamer parts for all Hamer models.

Packaging

We supply the packaged ice industry with the highest quality custom and stock ice bags. These bags are made from the finest quality resin and manufactured using the latest bag manufacturing technology. We carry bags in all sizes and offer roll stock as well as wicketed options.